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Process Improvement

"Process improvement" means making things better, not just fighting fires or crisis management. When we engage in true process improvement, we seek to learn what causes things to happen in a process and to use this knowledge to remove activities that contribute no value to the service produced. A process is no more than a series of steps and decisions involved in the way a task is accomplished. "Process improvement" means making things better, not just fighting fires or managing crises. It means setting aside the customary practice of blaming others for work that hasn’t been done and identifying how work can be done more efficiently. It is a way of looking at how the workplace can complete tasks smarter.

When we engage in true process improvement, we seek to learn what causes things to happen in a process and to use this knowledge to remove activities that contribute no value to the service produced. A standardized process improvement methodology allows us to look at how we perform work. When all of the team members are involved in process improvement, they can collectively focus on eliminating waste of money, people, materials, time and opportunities. The ideal outcome is that jobs can be done cheaper, quicker, easier and safer.

Innovation and continuous improvement work together and are the key to business growth. This workshop explores the business benefits of these concepts, and reveals ways of analyzing business issues and industry trends to identify opportunities for improvement.

You’ll develop innovative thinking to identify, validate and implement innovations that drive organizational improvement.

Learning Outcomes

Upon completion of this workshop you will be able to:

- Create an environment that enables and supports innovative practice by focusing on a holistic approach to the integration of innovation across all areas of your organization

- Implement continuous improvement systems and processes by using strategies to actively encourage your team to participate in the process

- Analyze information to monitor and adjust performance strategies, and to manage opportunities for further improvements

- Design, fit-out and decorate workspaces to encourage creative mindsets, collaborative working and the development of positive workplace relationships

- Your Process Improvement program will give participants the skills to:

- Identify and correctly label the problem

- Question how your organization performs tasks

- Understand what constitutes performance excellence

- Learn to identify opportunities to reduce unnecessary steps

- Create approaches to conducting work

- Reduce time taken to perform tasks

- Work with others to evaluate work practices

- Share information on how to shorten work practices

- Identify characteristics of profitable and successful organizations. Determine ‘best practice’ that can be incorporated into daily operations. Develop a culture that nurtures continuous improvement.

Workshop Duration

Two Day Workshop

Workshop Overview

Continuous Improvement Systems

  • Introduction to continuous improvement
  • Quality
  • Legislation, benchmarks, standards and awards
  • The Deming Principles
  • Six Sigma
  • Lean Production
  • Continuous improvement and sustainability
  • Monitoring, reviewing and controlling
  • Plan, Do, Check, Act (PDCA) method
  • Process mapping
  • Measuring performance
  • Tools for continuous improvement
  • Controlling input and output
  • Building trust and respect
  • Consultation
  • Motivation and empowering
  • Change management
  • Seeking and using feedback
  • Learning organizations
  • Introduction to creativity
  • Creating the right environment
  • Creative thinking approaches
  • Comprehensive workshop notes
  • Morning tea, lunch and afternoon tea

Trainistics facilitators are experienced with a diverse set of academic and practical expertise. We believe that education of the future managers of Pakistan to be a highly important task. Who is better to teach the art and science of management than those people who have firsthand, day-to-day experience?

Services

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