Communication Skills
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In today’s highly matrixed work environment, the number of people you communicate with daily has exploded. With so much of our work hinging on human collaboration and engagement, your ability to effectively communicate your thoughts and ideas is pivotal to influencing and getting things done through others.
Effective Communication from AIM provides the skills and tools to express your thoughts and opinions with confidence and conviction. In this short course, you will explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.
Learning Outcomes
- Adopt behaviors to improve your personal impact
- Understand the role of culture, stereotypes, and bias in communication
- Use active listening techniques to enhance understanding and show empathy
- Use effective questioning skills
- Identify and develop your personal communication style
- Give and receive appropriate feedback
- Use proven communication techniques to deal with difficult situations
- Break down barriers to effectively communicate
Workshop Duration
2 Day Workshop
- Bias
- Culture
- Effective Communication
- Body Language
- Voice
- Self-talk
- Intent Versus Experience
- Listening
- Communication Styles
- Intent Versus Experience
- Listening
- Communication Styles
- Feedback
- Emotions
- Communication Barriers
- Difficult Conversations
- Discusses the relative perceptions of what makes a conversation difficult
- Comprehensive course notes
- Morning tea, lunch and afternoon tea
Services
DO YOU NEED SUPPORT !
Phone:
Address:
1st floor, 35-B, Block A, HBFC Faisal Town, Lahore, Pakistan
