Opening Hours : Monday to Friday - 10am to 6pm

Address: 1st floor, 35-B, Block A, HBFC
Faisal Town, Lahore, Pakistan

KYC/CDD Essential

Ensuring effective customer due diligence is vital in managing the risk of all forms of financial crime. However, this presents increasing challenges, particularly when dealing with customers remotely. This workshop is designed to help you ensure that you and your teams have up-to-date understanding and practical ability to deliver meaningful, robust due diligence.

Workshop Outcomes

Workshop Duration

1 Day Workshop

Workshop Overview

  • Gain fundamental understanding of customer due diligence (CDD) and know your customer (KYC).
  • Understand how an effective CDD process can protect your organization against financial crime risks, whilst identifying new commercial opportunities.
  • What are the regulatory drivers for AML, tax and conduct of business?
  • What is the risk based approach?
  • CDD in light of the COVID-19
  • With non face-to-face methods recognized to present lower risk, how can firms adopt modern virtual methods for remote identification and verification in line with international best practice?
  • Practical exercise to understand beneficial ownership and control.
  • Relevant case studies to consider the practical risk of beneficial ownership including the Panama Papers database.
  • Relevant case studies to consider private persons vs legal entities.
  • Ongoing monitoring and customer screening.
  • Looks can be deceiving! Is our customer who they say they are?
  • Comprehensive course notes
  • Morning tea, lunch and afternoon tea





1st floor, 35-B, Block A, HBFC Faisal Town, Lahore, Pakistan


In several leadership internationally survey ranked Communication as the #1 skill needed for great leadership. However, in our increasingly matrixed organizations, communication skills are vital at every level to drive project outcomes, convey complex ideas, influence others and inspire trust.

The Advanced Communication short course empowers you with the critical thinking skills to build compelling arguments, engage others and present your ideas with influence and impact. Assert your position, recognize deceptive reasoning and present a substantiated viewpoint with confidence.

Learning Outcomes

Upon completion of this workshop you will be able to:

- Analyze ideas for communication to others

- Develop strategies for communicating often controversial ideas

- Provoke response and reaction to your ideas using different techniques and taking risks in the process

- Understand a framework to debate and

- Discuss ideas

- Present and argue substantiated positions

- On ideas with confidence

- Reflect on and appraise others ideas, incorporating them with your own

Workshop Duration

1 Day Workshop

  • Critical Thinking in Action
  • Elements of Argument
  • Deceptive Reasoning
  • Analyzing Argument Using an Argument Map
  • Engaging Others
  • Communicate for Different Purposes
  • The Bland Leading the Bland
  • Other Techniques to Engage and Fascinate
  • Communication Challenges
  • Take Risks and Provoke Responses
  • Gather Evidence
  • Establish Your Position
  • Challenge Your Own Beliefs
  • Putting It All Together
  • Comprehensive course notes
  • Morning tea, lunch and afternoon tea
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