We primarily use Four Levels of Evaluation (Reaction, Learning, Transfer and Results) as the basis for program evaluation. At Level 1/Reaction, mid-point and post-training evaluations are utilized and provided at an additional cost. For Level 2/Learning, pre-training and post-training assessments may be incorporated in the training. Comparison of the results will ascertain how much actual learning has occurred in the program in addition to identifying positive, neutral or negative reactions to the program via level 1 instruments. Various initiatives can be utilized for Level 3/ Transfer (determining how much of the learning actually transferred to the day-to-day work life of the participant) and Level 4/Results (determining bottom line business results that occurred as a consequence of the program) evaluations.

These initiatives may include tracking employee turnover, conducting an employee engagement survey and analyzing the results, conducting focus groups and interviews, and incorporating projects into the certificate program that produce quantifiable business outcomes. A significant partnership is required between Trainistics and the client to evaluate at Level 3 and Level 4 and requires dedicated stakeholders and resources internal to the organization.